Privacy Policy
Your Privacy Matters
At Real Metro Metal, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.
Last updated: September 10, 2025
Information We Collect
- Personal identification information (name, email, phone number, address)
- Business information (company name, industry, project details)
- Website usage data (pages visited, time spent, browser information)
- Communication records (emails, phone calls, chat messages)
- Payment information (processed securely through third-party providers)
How We Use Your Information
- Process and fulfill your hardware orders and quotes
- Communicate about products, services, and business updates
- Improve our website functionality and user experience
- Provide customer support and technical assistance
- Comply with legal obligations and business requirements
Data Protection & Security
- We use industry-standard encryption to protect your data
- Access to personal information is restricted to authorized personnel
- Regular security audits and updates to our systems
- Secure data storage with backup and recovery procedures
- Compliance with applicable data protection regulations
Your Rights
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your personal information
- Opt-out of marketing communications
- Data portability and transfer rights
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
Types of cookies we use:
- • Essential cookies for website functionality
- • Analytics cookies to understand user behavior
- • Preference cookies to remember your settings
- • Marketing cookies for relevant advertisements
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, please contact us:
Email: privacy@realmetrometal.com
Phone: +94 77 393 3643
Address: 392 1/3 Old Moor St, Colombo 01200, Sri Lanka